This course aims to provide people seeking employment in the F&B (Retail) and Tourism industry with the skills and knowledge required to interact with guests in a retail store or food establishment.


  1. Convey positive attitude to guests
  2. Take action to minimize guests’ dissatisfaction
  3. Report or document concerns


The course fee is as specified on online schedule /pax (GST applicable). SDF subsidies are available.

SkillsFuture Subsidies :

SSG offers up to 70% subsidies for these course fees. For the various funding amounts, please Click here to find out more.

Payments :

Payment is preferred cash-less; either via NETS/GIRO/PAYNOW, company cheque (for company enrolments), and Skillsfuture Credit where applicable.

Enrollment and Schedules :

Enrollment can be done though phone, email or our online schedule

All courses indicated here are scheduled to run (confirmed dates).

Contact No: +65-64389693