To be the leading Management Consultancy renowned for its excellence in providing holistic and customised management consulting service for the hospitality/business community.


XVMC mission is to manage every project professionally, provide solutions and improved profitability for every client of ours.

Our DNA/ Core Values:

L – Lifelong Learning attribute is something we strive to instill in all our team members and the community of learners.
E – Exemplary mentoring by leading, inspiring and promoting business excellence.
A – Accountable in all our business practices, with society and the environment.
D – Dedicated Consultants to deliver quality services with integrity and passion.
E – Equal opportunities through merit-based performance and inclusive environment for all.
R – Responsible in enhancing values and professional ethics to our stakeholders.

Our team:

Anderson Tan – Founder/Director
Xprienz Singapore/ Xprienz Vietnam Management Consultancy
Veteran Entrepreneur since 2004

Specialises in HRD (Strategic, Training Management and Business Process Management)

Practising Management Consultant (PMC) equipped with a Master in Lifelong Learning, Diploma in Adult and Continuing Education and Master in Engineering from National University of Singapore(NUS)
Having managed several then-WDA Approved Training Organisations, knowledgeable in adult learning frameworks and is effective in analysing, designing, developing, implementing and evaluating learning, employability and HRD solutions in organisations and with individuals.
Anderson’s expertise is in the area of Business-Training Consulting. This includes the development of Enterprise-wide Training Plans, organisation accreditation for WDA Approved Training Organisation, Curriculum Development (OJT and WSQ), as well as the revamping of their Human Resources Development (Strategic) system.
Anderson has also developed innovative IT systems to support personal branding, learning, and training management.

Rahman Jumaat
Chief Skills Officer / Principal Consultant
Xprienz Singapore/ Xprienz Vietnam Management Consultancy

Seasoned hotelier since 1982
Thirty -five (35+) years of experience in the hospitality operations and education.
Conducted training locally and overseas across many different organisations and hotels.
Worked with several International Hotel Brands, F&B Establishments, Hospitality School /Academy/ Training Institutions and most recently with Accor hotels in Doha, Qatar.
 Qualifications:
BSc.( Hons) in Human Resource Management from National University of Ireland Dublin.
Master in Business Administration in Leisure and Tourism Management from European University Montreux , Switzerland.
Diploma in Hospitality Management from the American Hotel and Lodging Association(AHLA).
WSQ Advanced Certificate in Training & Assessment (ACTA) from IAL/WDA.
Certificate in Food and Beverage Management from the Singapore Hotel Association Training and Education College (SHATEC) and several professional certifications to add-on to his academic credentials.
Strong advocate of lifelong learning
Grew from the ranks and matured in the area of Food & Beverage Operations and Hospitality Management.
Hospitality Education, Human Resources, Learning and Development, Sales & Marketing, Room Division( Front Office & Housekeeping), F&B Manufacturing, Pre-opening experience- Hotels & Resorts, Restaurant Set-up( concept to operations.
Experienced in managing a diverse multicultural workforce.
Received numerous commendations and testimonials from employers, guests and students.

Maria Purificacion “Mafe” C. Rebong
Lead Consultant/Master Trainer – Hotel Room Division

Industry Experience
20+ years in Hospitality Industry and in Education (Hospitality School)
Enderun Colleges (College of Hospitality Management), Manila
Hotel Industry experiences in USA, Maldives , Malaysia and Philippines.
• De La Salle College of St. Benilde – 2011
• Diploma in Training and Development Management
• University of Perpetual Help Rizal - 2006
• Master in Business Administration
• St. Paul University System – 1997
• (Formerly St. Paul College of Manila)
• BSc Hotel and Restaurant Management

Le Hong Dao
Consultant/Trainer-Hotel Room Division
 Industry Experience: 15 yrs.
 Most recent job: Deputy Director – Lam Kinh Hotel, Thanh Hoa
 Education: Bachelor of Vietnamese Studies ( Tourism )- Hong Duc University - 2010
 Bachelor of Business Administration- Hanoi Open University in 2015

Phan Thanh Nga
Administration Manager/ English Teacher
Industry Experience: 5 years
Education Experience: 3 years
• Most recent job: English Teacher cum Personal Assistant
• - Unike English International School
• Education: Bachelor of English Language – Diplomatic Academy of Vietnam in 2012
• Bachelor of Accounting –National University of Vietnam in 2014

Technical Advisors/Experts

MrKhuram Shehzad
Award Winning-
Director of Engineering
International Branded Hotel Chains, Qatar

Mr Jules Henri Edouard
Hospitality Consultant/ Director
Ex Hotel GM , AccorHotels, Middle East

Mr M Feisal Rachman
Celebrity Executive Chef
International Branded Hotel Chains, Indonesia

Our Consulting Services:

“ We think global and act local ”
• Hotel Operations Services (Concept & Design development consultation, Pre-opening services and Hotel Management services. Etc.)
• Food Service Consultancy (Concept Development, Kitchen Design, Menu conceptualisation, etc.)
Hospitality Education Services & Training (Setting up training labs, curriculum and assessment development and implementing standards and quality, training of trainings, etc.)
Contact us to find out more!

Our Training Programs:

Certification for our training programs are certified by WiSC - Workforce International Skills Certification, Singapore issued by WISC Corporation.

1. Service Excellence Courses
  • Project a Positive and Professional Image – 10 hours
  • Develop Service Vision – 15 hours
  • Going the Extra Mile Service(GEMS) – 21hours
  • Respond to Service Challenges – 27 hours
2. Front Office, Housekeeping and Food & Beverage
  • 4 core modules
  • 4 functional modules under each of the above department
  • Please visit this link to find out more (link to :

Our Corporate learners:-

Workshops / Classes in Action

Our classrooms:

Food & Beverage Skills Labs

Front Office and Housekeeping Skills labs