a. Self-sponsored(Self-sponsored individuals must be at least 21 years old)
– Up to 50% funding of course fees for Singapore Citizens (SCs), Permanent Residents (PRs) &Long Term Visit Pass Plus (LTVP+) holders
– Up to 70% funding of course fees for Singapore Citizens (SCs) aged ≥ 40 years old
For more information

b. Company-sponsored
SME:
– Up to 70% funding of course fees for Singapore Citizens (SCs), Permanent Residents (PRs) &Long Term Visit Pass Plus (LTVP+) holders
Non-SME:
– Up to 50% funding of course fees for Singapore Citizens (SCs), Permanent Residents (PRs) &Long Term Visit Pass Plus (LTVP+) holders
– Up to 70% funding of course fees for Singapore Citizens (SCs) aged ≥ 40 years old
For more information

c. SkillsFuture Credit (SFC)
• Opening SkillsFuture Credit of $500
Introduced in 2015, all Singaporeans aged 25 and above will receive an opening credit of S$500.
• One-off SkillsFuture Credit Top-Up
To further encourage Singaporeans to take timely action to reskill and upskill to seize opportunities in the future economy, a one-off SkillsFuture Credit top-up of $500 was provided to every Singapore Citizen aged 25 years and above as at 31 December 2020.
• Additional SkillsFuture Credit (Mid-Career Support)
To improve individuals’ access to career transition programmes, a one-off SkillsFuture Credit of $500 was provided to every Singapore Citizen (SC) aged 40 to 60 (inclusive) as at 31 December 2020. This was in addition to the one-off $500 SkillsFuture Credit top-up for SCs aged 25 and above as at 31 December 2020.
For more information

d. SkillsFuture Enterprise Credit (SFEC)
SFEC aims to encourage employers to undertake enterprise and workforce transformation initiatives. It provides additional support, over and above the existing schemes, to eligible employers for their enterprise and workforce transformation efforts.
The SFEC scheme was announced in Budget 2020 and expanded to a larger group of employers in Budget 2022.
Eligible employers receive a one-off credit of up to $10,000 per entity to cover up to 90% of out-of-pocket expenses on qualifying costs for enterprise transformation programmes and workforce transformation programmes.
For more information

e. Absentee Payroll (AP)
Absentee Payroll (AP) funding is a grant to help defray some manpower costs incurred when you send your Singaporean, Permanent Resident and LTVP+ employees for SSG-funded training. This is fixed at S$4.50 per hour, with a cap of S$100,000 for each organisation per calendar year.

Eligibility criteria:
• Your organisation must be registered or incorporated in Singapore
• Non-business entities not registered with ACRA, such as VWOs and societies are eligible
• Sole proprietorships which meet all of the above criteria are also eligible
For more information

f. Union Training Assistance Programme (UTAP)
Union Training Assistance Program (UTAP) is a training benefit for NTUC members to defray their cost. of training. This benefit is to encourage more NTUC members to go for skills upgrading.
For moreinformation

g. Post-Secondary Education Account (PSEA)
Singapore Citizens may use funds in their PSEA to pay for their eligible SSG funded courses up until they reach 30 years old. For utilisation of PSEA funds to offset your course fees, please refer to the following instructions: Step 1: Contact PSEA Customer Service at 6260 0777 to enquire on your available PSEA funds.
For more information

This company must be the direct employer of the trainee, and must also pay the employee’s salary and other statutory benefits such as CPF contribution, medical benefits, leave etc. For more information

All courses can be browsed here.(https://xprienz.com/all-courses/) At the bottom of each page, there is an “Enroll Now” button for that particular course. Alternatively, kindly email us at enquiries@xprienz.com

The purpose of this policy is to establish guidelines and procedures for the refund of training fees paid by individuals or entities to Xprienz for enrollment in training courses or programs. This policy aims to ensure transparency, fairness, and consistency in the refund process and to provide clarity to students regarding their rights and responsibilities.

Refund requests will be reviewed and evaluated by the designated refund processing department or authorized personnel within the organization. Refunds will be approved or denied based on the merits of the request and compliance with this policy. For more information

The purpose of this policy is to establish guidelines and procedures for the submission and review of appeals by individuals who seek to challenge decisions, actions, or outcomes related to Xprienz’s policies, procedures, or practices. This policy aims to ensure transparency, fairness, and consistency in the appeals process and provide a mechanism for resolving disputes or grievances effectively.

Upon receipt of an appeal, the appeals committee will conduct a thorough review of the appeal, including gathering relevant information, conducting interviews or hearings, and considering any supporting documentation or evidence provided by the appellant. The committee may request additional information or clarification from the appellant or other parties as needed. For more information

Download appeal form

The purpose of this policy is to provide a clear framework for handling feedbacks from students, employees, or other stakeholders regarding any aspect of Xprienz’s operations, services, or conduct. This policy aims to ensure that all feedbacks are addressed promptly, fairly, and effectively, with a focus on resolving issues and improving the overall experience for stakeholders.

Upon receipt of a feedback, the feedbacks handling officer or designated personnel will review the feedback, gather relevant information, and assess the nature and severity of the issue raised. If necessary, the complainant may be contacted for additional details or clarification. For more information

Download appeal form

a. If you are a non-Singaporean or non-SPR, you can retrieve your certificate online by following the following steps:

1 Go to this link at MySkillsFuture Portal:
https://www.myskillsfuture.gov.sg/content/portal/en/public/download-cert.html

2 Follow the 7 steps as indicated in the diagram below:


b. For Singaporeans or PRs, you can retrieve your Certificate by using your SingPass and logging into the following website:
https://www.myskillsfuture.gov.sg/content/portal/en/index.html